FAQs

Bat

  • Bats are often associated with strong smells and large accumulations of droppings. If you think you have bats in your home, you should consult a wildlife specialist because there are some serious health risks associated with bats and their feces/urine.

  • No. In fact, bats may hibernate through the winter in a tight space in your attic or within the walls or crawlspaces of your home. The only way to ensure they are permanently excluded is to use humane removal techniques and to install professional bat proofing.

  • No. Following our humane removal procedure, we install professional bat proofing in all possible entry points. The bats will not be able to get back in – we guarantee it! In fact, if a bat does manage to chew back into your home, we will return and complete the process again for free.

Bird

  • Birds are usually very noisy and are not very discrete. Babies will be very vocal when calling for food from their mother. And you will be able to see the mother birds coming and going with food and may even be able to see the open mouths of the babies. Bird droppings are also easy to spot on concentrations around nests and entry points.

  • It is not uncommon for nests to be reused by the same family or a different family or species in the future. It takes trained technicians to identify birds nests and remove then using humane, hands-on techniques.

  • No. Following our humane removal procedure, we install professional bird proofing in all possible entry points. The birds will not be able to get back in – we guarantee it! In fact, if a bird does manage to get back into your home, we will return and complete a second remediation for free.

  • Not necessarily. Babies can remain in the nest for a period while the mother locates and returns with food. Babies will leave the nest when they are ready to fly.

Raccoon

  • I have been told that raccoons will leave my attic on their own after 6 - 8 weeks. Is that true?

    Not likely. Raccoons have been known to have multiple dens sites in a residential area. They may leave temporarily but are sure to return, especially if one of their other den sites is disrupted or destroyed. The only way to ensure they are permanently excluded is to use humane removal techniques and to install professional raccoon proofing. In actuality, removing the raccoons properly will essentially teach them that it is an unsafe den site, whereas allowing raccoons to leave on their own will often have them trying to get back into the area at some time as they remember a suitable den site.

  • How do I know if I have raccoons in my home or building?

    Raccoons emit a number of vocalizations. Further, raccoons enjoy building dens above warm quiet spaces such as the attic above a bedroom. Because they are nocturnal, their activity can typically be heard at night. They may sound like a human walking on the ceiling. Fur and feces can be found at entry points accompanied by an unpleasant odour.

  • I've been told that you have to catch the raccoons and relocate them far away from your house otherwise they will tear back in. Is that true?

    No. In most cases it is best that they are left in their territory. Due to the intelligent nature of the raccoon and their territorial nature, following the proper removal procedures the raccoon will normally not want to go back into that den site due to fear. Also, the raccoon will maintain it’s territory not allowing another raccoon to fill the void – who may then have no historical fear with that home.

  • We only hear one raccoon going in and out of our attic so there are probably no babies, right?

    Not necessarily. Raccoon females that have just given birth often appear solitary. This is because the babies remain in the nest and may not be heard for the first few weeks. It takes trained technicians to identify these hidden dens and remove them using humane, hands-on techniques.

Rat

  • Rats are very difficult to spot and can go unnoticed for a very long time. Sometimes rats are very noisy while other times only sporadic faint noises are heard over time. Rat droppings are indications of activity and can be found along their pathways and at entry points. Our technicians are trained to detect the most obscure entry points and evidence of rat activity.

  • We do not use any poisons at all, which avoids the potential of animals dying an inhumane death in inaccessible areas. We use a combination of live traps, one way doors and snap traps to accomplish a complete rat removal process. We follow this with professional rat proofing of external entry points to stop future rats from entering.

  • Not at all. Majority of rat infestations will occur without the rats entering the living space (ie: kitchen, basement, living room). Although rats have the stunning ability to enter most kitchens if they choose, in most cases they come and go to the outside of the building for food and water and prefer to live unnoticed in the attic or walls.

  • No. Unfortunately, rats are very social animals and mate very frequently. Remembering rats can go virtually unheard for periods weeks at a time, there is always a likelihood there are multiple rats. We never know how many rats are active until the last rat has been caught.

Skunk

  • More often than not, you will have smelled them. But in some cases, the smell is not immediately apparent in which case you should look for digging and damage to your lawn and garden.

  • No. The skunks may leave at some point but most often they will return to other den as long as it is accessible throughout the year. The only way to ensure they are permanently excluded is to use humane removal techniques and to install professional skunk proofing.

  • No. Following our humane removal procedure, we install professional skunk proofing in all possible entry points. The skunks will not be able to dig back in – we guarantee it! In fact, if a skunk does manage to dig back into your home, we will return and complete the process again for free.

  • Not necessarily. Skunk babies remain in the den for 6 – 8 weeks after they are born. And then they only venture our with their mother in the evening to forage. It takes trained technicians to identify if there are any babies present and to use humane, hands-on techniques to remove them.

Squirrel

  • Squirrels are very active and are often detected because home and business owners hear them scurrying in the attic or walls. Often they are seen sunning themselves or chewing on the roof area. Look for chewed or damaged soffit, vents and flashings as well as holes along the roof line for potential entry points. If in doubt, call us to assess your entire home for signs of animal activity.

  • No. The squirrels may leave at some point but most often they will use the attic as a secure living space that they can return to on and off throughout the year. The best way to ensure they are all out and will not be back in is to use humane removal techniques and to install professional squirrel proofing.

  • No. Following our humane removal procedure, we install professional squirrel proofing in all possible entry points. The squirrels will not be able to chew back in – we guarantee it! In fact, this method assures you that we have sealed all the potential areas. If squirrels do manage to chew back into your home, we will return and complete the procedure again free of charge.

  • Not necessarily. Squirrels that have just given birth often appear solitary. This is because the babies remain in the nest and are not heard until they are about 7-9 weeks old. It often takes years of experience for our trained technicians to identify these hidden nests and remove them using humane, hands-on techniques.

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